Symptom
User can’t print bulk statements when using Bulk Print Icon – Status: job Failed
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HXM Suite
SAP SuccessFactors Compensation
SAP SuccessFactors Variable Pay
Reproducing the Issue
- Log in to instance
- Go to: Compensation Home
- Select Template
- Complete Compensation Cycle
- Rewards Statements
- Manage Statements Template
- Use Icon in right top corner to download statement
- Received message in Monitor Report Job – Status Failed
Cause
This is being investigated as a potential b2111 release issue.
Resolution
As a workaround please use Actions button and download statements from there.
Keywords
Bulk Print, Statement, KI2111 , KBA , LOD-SF-VRP-PS , Personal Statements , Problem
Product
SAP SuccessFactors HXM Core 2111