SAP Knowledge Base Article - Public

3115851 - Compensation/Variable Pay Statement - Bulk Print Job Failed

Symptom

User can’t print bulk statements when using Bulk Print Icon – Status: job Failed

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

SAP SuccessFactors Compensation

SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Log in to instance
  2. Go to: Compensation Home
  3. Select Template
  4. Complete Compensation Cycle
  5. Rewards Statements
  6. Manage Statements Template
  7. Use Icon in right top corner to download statement
  8. Received message in Monitor Report Job – Status Failed



Cause

This is being investigated as a potential b2111 release issue.

Resolution

As a workaround please use Actions button and download statements from there.

Keywords

Bulk Print, Statement, KI2111 , KBA , LOD-SF-VRP-PS , Personal Statements , Problem

Product

SAP SuccessFactors HXM Core 2111