SAP Knowledge Base Article - Public

3115870 - When You Create a new Opportunity, Auto-Fill Suggestion Doesn't Work for the Field 'Sales Organization'


Auto-fill suggestion does not work for the field 'Sales Organization' in Opportunity Quick Creation screen.


SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to the Sales work center.
  2. Navigate to Opportunities view. 
  3. Click "+" to create a new Opportunity.
  4. In the Account field, maintain any Account. 
  5. You can observe that a Sales Organization is automatically maintained.
  6. Delete the info from the field 'Sales Organization'.
  7. Type the name of the Sales Org in the field 'Sales Organization'.
  8. The system does not suggest any Sales Organization. 


The value help for Sales Organization in Opportunity UI provides a list of sales combinations, i.e. a triple of sales organization, distribution channel, and division. Once you select an entry from this value help, the system takes over the selected triple into the Opportunity. Due to this special feature, the auto-fill suggestion is not supported for this value help.


This is the current system behavior.

See Also

 KBA 2677528 - Type-Ahead Suggestion For Dropdown Lists


Opportunities ; Value Help ; Auto-fill ; Suggestion ; Sales Org , KBA , LOD-CRM-OPP , Opportunity Management , How To


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