SAP Knowledge Base Article - Public

3115997 - Error showing when adding an onboardee in Add New Hire to Onboarding - Onboarding


Customer is experiencing: Error while upserting EC data for user : [User ID]. org.hibernate.exception.ConstraintViolationException: could not prepare statement  when adding in "Add New Hire in Onboarding"


SAP SuccessFactors Onboarding

Reproducing the Issue

1. Go to Add New Hire to Onboarding

2. Add an existing user in Add New Hire to Onboarding

3. Click on Initiate Onboarding

4. Warning message will show

"This user already exists in the system. Do you want to initiate onboarding for the existing user?"

5. Click on Ok

6. Error message will show


Update Restart via Add New Hire to Onboarding is currently not Supported. Error provided is currently an Expected behavior.

See Also

3113126 - Error in Add New Hire to Onboarding



Onboarding, ONB 2.0, OBX, Add New Hire to Onboarding, Error while updating EC data, INC0084129 , KBA , LOD-SF-OBX-ADM , Admin UI , Problem


SAP SuccessFactors Onboarding 2105