Symptom
The background job /BDL/TASK_PROCESSOR fails with below error:
Job started XXX Step 001 started (program /BDL/TASK_SCHEDULER, variant &0000000000043, user ID XX)
XXXX Error: SAP-SUPPORT_PORTAL or SAP-SUPPORT_PARCELBOX fails in SM59. See note 2793641 /
Warning: Job cancels because there's no connection to SAP backend! / Internal session terminated with a runtime error MESSAGE_TYPE_X_TEXT (see ST22)
Please note that the job must cancel in Solution Manager systems in case no connection to SAP backbone (SAP-SUPPORT_PORTAL & SAP-SUPPORT_PARCELBOX) exists. In non Solution Manager system connections to SAP backbone are not mandatory in terms of transaction SDCCN.
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Environment
SAP ABAP based system
Product
Keywords
KBA , SV-SMG-SDD , Service Data Download , How To
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