SAP Knowledge Base Article - Public

3116389 - Notification When Navigating to an External Website although Domain is Whitelisted

Symptom

The warning message "The link will take you to a third-party site. Are you sure you want to go to..." is still appearing to user when accessing an item which redirect to an external website.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Admin navigates to System Administration > Configuration > System Configuration > WEB_SECURITY  >
  2. Enable the external notification feature, by setting enableInterstitialForExternalURL=true >
  3. Add the domain to the Allowlist (Whitelist) as per Warning Users Before They Navigate to an External Website >
  4. Access item >
  5. When starting the course and clicking on the hyperlink, system redirects user to a external website >
  6. The message below is displayed:

Resolution

The issue is planned to be fixed with the 2111 Patch 9 (SAP SuccessFactors Community)

See Also

Keywords

external,website,notification,message,warning,enableInterstitialForExternalURL,whitelist,allowlist , KBA , LOD-SF-LMS-NOT , Notifications , Known Error

Product

SAP SuccessFactors HXM Core 2111

Attachments

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