SAP Knowledge Base Article - Preview

3116460 - Internal Notes Always Visible in the Ticket Interactions

Symptom

You would like to hide the Internal Notes from the Ticket Interactions facet.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Remove; Memos; Agent; Adaptation; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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