3116797 - Application error when uploading a resume on the career site- Recruiting Management

When uploading a resume on the career site (during candidate profile creation or application), an application error pops up with this text:

"errorId=null, timestamp=null, errorMessage=this._model.getCandidateProfileFields().config is null, errorName=TypeError"

The resume is uploaded correctly however after you press OK on the pop-up.

SAP SuccessFactors Recruiting Management

Apply for a job requisition on the career site and upload a resume. Resume parsing must be enabled for the error to occur. The application error pop-up will appear after a few seconds of loading time.

This will only occur if:

• resume parsing is enabled on the instance
• the resume file uploaded is blank or contains a single word

The parsing engine is not able to parse correctly a single word or no word at all and will throw the error, but the resume will still get uploaded.

This is a rare scenario; only while testing would someone upload a blank resume or a single word. Live candidates have no reason to do this. 

While testing, make sure your test resumes contain at least two words to avoid this error.

resume, upload, application error, getCandidateProfileFields , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem