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3117331 - No project is displayed in Desktop Agent: "No Project Selected"

Symptom

In Desktop Agent no project is visible from the Cloud Factory. It shows only: "no project selected"



In Agent SOC Trace you may see the error:

System.Net.WebSockets.WebSocketException (0x80004005): An internal WebSocket error occurred. Please see the innerException, if present, for more details.  ---> System.IO.IOException: Unable to read data from the transport connection: An established connection was aborted by the software in your host machine. ---> System.Net.Sockets.SocketException: An established connection was aborted by the software in your host machine

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Intelligent Robotic Process Automation
  • SAP Business Process Automation

Product

SAP Intelligent Robotic Process Automation 1.0

Keywords

desktop agent, websocket, firewall, dispatcher compatible, environment, irpa, spba, spa, whitelist, proxy, connect, connecting, connected, network environment, WebSockets protocol, agent group, No Project Selected, Cloud SDK, interactive, attended , KBA , CA-ML-IPA , IPA , Problem

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