SAP Knowledge Base Article - Public

3117423 - Error: Unable to identify proxy for host when Cancelling Onboarding

Symptom

  • Receiving error when trying to cancel onboarding.
  • Error Message:
Error: [COE0018]{"fault":{"faultstring":"Unable to identify proxy for host: salesdemo4-apimgmt-internal.demo04.sf.priv:9011 and url: \/rest\/internal\/uxrhp\/v1\/bulk\/cards\/stx","detail":{"errorcode":"messaging.adaptors.http.flow.ApplicationNotFound"}}}

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login to the instance
  2. In Homepage, select ONB Dashboard New
  3. Search for any candidates
  4. Select Cancel Onboarding
  5. Fill out the fields
  6. Cancel onboarding
  7. Error appears.

Cause

Card Service Integration is failing during Cancellation.

  • From the logs: "Unable to identify proxy for host: salesdemo4-apimgmt-internal.demo04.sf.priv:9011 and url

Resolution

For Customers or Implementation Partners

  • Please log a support ticket if you encounter the same error mentioned in the symptoms
  • A script execution is required to help resolve the issue.
  • Please provide written approval for the Operations Team to execute the script

For Cloud Product Support

  • Please refer to the internal note in this article

Keywords

Unable to identify proxy for host, Cancel Onboarding, RITM0124028, INC1200659, messaging.adaptors.http.flow.ApplicationNotFound, Error, Onboarding, Onboarding 2.0, ONB 2.0, OBX , KBA , LOD-SF-OBX-ACC , Accessibility , Problem

Product

SAP SuccessFactors Onboarding 2105