Symptom
- Receiving error when trying to cancel onboarding.
- Error Message:
Error: [COE0018]{"fault":{"faultstring":"Unable to identify proxy for host: salesdemo4-apimgmt-internal.demo04.sf.priv:9011 and url: \/rest\/internal\/uxrhp\/v1\/bulk\/cards\/stx","detail":{"errorcode":"messaging.adaptors.http.flow.ApplicationNotFound"}}}
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login to the instance
- In Homepage, select ONB Dashboard New
- Search for any candidates
- Select Cancel Onboarding
- Fill out the fields
- Cancel onboarding
- Error appears.
Cause
Card Service Integration is failing during Cancellation.
- From the logs: "Unable to identify proxy for host: salesdemo4-apimgmt-internal.demo04.sf.priv:9011 and url
Resolution
For Customers or Implementation Partners
- Please log a support ticket if you encounter the same error mentioned in the symptoms
- A script execution is required to help resolve the issue.
- Please provide written approval for the Operations Team to execute the script
For Cloud Product Support
- Please refer to the internal note in this article
Keywords
Unable to identify proxy for host, Cancel Onboarding, RITM0124028, INC1200659, messaging.adaptors.http.flow.ApplicationNotFound, Error, Onboarding, Onboarding 2.0, ONB 2.0, OBX , KBA , LOD-SF-OBX-ACC , Accessibility , Problem
Product
SAP SuccessFactors Onboarding 2105