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SAP Knowledge Base Article - PreviewSymptom
On the customer level you have replaced manager A for manager B, where A represents the previous manager and B represents the new manager. All customers which were managed by manager A have to be managed by manager B now. Manager B should see the opportunities, contracts, visits etc. which were previously created by manager A. You notice that when manager B logs in to the system, he cannot see the activities created by manager A.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
employee of the Org unit; User Authorization; document access; not see the Visits, Opportunities, Contracts , KBA , LOD-LE-OPP , Opportunity processing , Problem
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