SAP Knowledge Base Article - Public

3117745 - The Products Price is Not Editable in Opportunity.

Symptom

You migrated opportunity via Data WorkBench but have noticed that the products price is not editable.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Data WorkBench
  2. Upload opportunity ABC (ABC stand for the Opportunity ID) created on xx.yy.202x
  3. Go to the Sales
  4. Open the opportunities view
  5. Open the Opportunity ABC
  6. Go to the Products Tab
  7. Observe
  8. The price is not editable
  9. Open another Opportunity XYZ (XYZ stand for the opportunity ID) which was not migrated created on zz.aa.202x 
  10. Observe: The price is editable.

Cause

One of the Causes could be:

  • The difference is not due to import but caused by a business configuration change.
  • The opportunity document type is currently configured as with Internal Pricing (Business Configuration -> Opportunities -> Maintain Document Types).
  • The opportunity XYZ that was created with this configuration on  zz.aa.202x  therefore has the facet Pricing and the pricing fields are editable.
  • Opportunity ABC was created earlier (on xx.yy.202x), before the opportunity document type was configured as with Internal Pricing. Hence, this opportunity does neither have the facet Pricing not the pricing fields on facet Products.
  • Configuration changes of the document type are only effective for opportunities created after the change, but naturally do not affect existing opportunities.

Resolution

The system works as expected

Keywords

 Document Type, Prices, Configuration change, products , KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer add-ins all versions