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SAP Knowledge Base Article - PreviewSymptom
The application isn’t loading because the browser is blocking cookies. Cross-site cookies from the Cloud Portal Service and SAP Build Work Zone may be incorrectly set as SameSite=Lax or SameSite=Strict instead of SameSite=None, causing the issue.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Cloud Portal service
- SAP Build Work Zone, standard edition
- SAP Build Work Zone, advanced edition
Product
SAP BTP, Neo environment 1.0 ; SAP Build Work Zone, advanced edition 1.0 ; SAP Build Work Zone, standard edition 1.0 ; SAP Cloud Portal service 1.0 ; SAP Cloud Portal service 2.0
Keywords
cloud portal, portal, launchpad, build work zone, work zone, samesite, csrf, cross-site request forgery protection , KBA , EP-WZ-AAH , Approuter, HTML Bootstrap, IAS integration, Site Service , Problem
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