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SAP Knowledge Base Article - PreviewSymptom
When the site load is high, one of the scenario might happen is that one or more application server became thread saturated.
If we check the problematic application server, the DB connection pool is full even though in the meantime there's no response time issue from DB side.
From the thread dumps of the problematic application server, we could notice a lot of threads are in WAITING or TIMED_WAITING status, which are related with AfterSaveListener.
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Product
SAP Commerce Cloud all versions
Keywords
AfterSaveListener , KBA , CEC-SCC-PLA-PL , Platform , Problem
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