Symptom
Search by Radius is not working with the Error 'postal code not supported'
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Open the RMK career site
- Open Radius search in Search Options
- Input a suitable Postal code and press enter
- The message 'postal code not supported' is shown and no result is returned
Cause
Incorrect Country configuration : ISO code code for country is not sent to RMK
Resolution
Configure Country field in RCM correctly so the ISO code is sent to RMK ( check see also section for Country field configuration)
See Also
2090961 - Search by Radius - Recruiting Marketing
2220688 - Candidate Country/Region field behavior and Known Issues - Recruiting Management
Keywords
radial search, distance search , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem
Product
SAP SuccessFactors Recruiting all versions