SAP Knowledge Base Article - Preview

3118138 - Receiving "This user is linked to your Salesforce Account, please disconnect user from SFDC before attempting to delete." when trying to delete user in Litmos

Symptom

How do I delete a learner in Litmos who is connected to either a Salesforce User or Contact? When I try to delete the learner I get the following error in Litmos: "This user is linked to your Salesforce Account, please disconnect user from SFDC before attempting to delete." 


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Environment

SAP Litmos Training

Product

SAP Litmos Training all versions

Keywords

SFDC delete user, SFDC contact, delete SFDC profile in Litmos , KBA , LOD-SF-LIT-SFRC , Integrations - Salesforce , LOD-SF-LIT , SAP Litmos Product , Problem

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