SAP Knowledge Base Article - Public

3118728 - C4C Sales Quote Quick View: ID Field Does Not Have A Hyperlink

Symptom

You have moved the ID field in the Sales Quote Quick View to the Primary Title and notice that it does not show as a hyperlink.

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

 SAP Cloud For Customer

Reproducing the Issue

  1. Open Adaptation Mode.
  2. Sales workcenter ->  Sales Quotes View.
  3. Click the ID Field in list to open the Quick View.
  4. Choose the ID field under Details Tab and Move it to Primary Title under "Section".
  5. You notice that the ID is not showing as hyperlink, unlike other views such as Sales Orders.

Cause

In Sales Quote TI, ID field is a static text control. For Static text control, we cannot provide hyperlink behavior.

Resolution

This is the expected behavior as per the design. If you would like to see it changed within the system, we would kindly ask you to raise this idea in our Influence Forum.

Search for your idea first and if it's not there submit a new idea. You can track your ideas using idea statuses which shows you where your idea is. Check out “How Does It Work’ using the below reference.

https://influence.sap.com/sap/ino/#/campaign/1868

Keywords

Hyper, Link, SQ, QuickView, ID, Header, Top, Sales Order, Missing, , KBA , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions