Symptom
- The UXMon script execution is failing with the following error:
RESULT_FAILED The 'Sapgui Component' could not be instantiated.
- In the eem.X.log of the Diagnostics Agent you see the following exception:
[EXCEPTION]
com.sap.smd.eem.executor.MessageException: The 'Sapgui Component' could not be instantiated. (<hostname>):605:service '<hostname>{sapgui.sysno}' unknown
Do you want to see the detailed error description?
msg=[id=1,name=0_openConnection,method=openConnectionByConnectionString,url=/H/{sapgui.host}/S/<hostname>{sapgui.sysno}] status=FAILED
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
KBA , SV-SMG-MON-EEM , End User Experience Monitoring , Problem
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