SAP Knowledge Base Article - Public

3118970 - Unable to access Payment Information portlet of future hires


Users cannot access the Payment Information portlet of employments which are not yet effective in the system.


SAP SuccessFactors Employee Central


The "View History" action of Payment Information permission is missing for the user viewing the subject employee profile.


Grant the "View History" action of Payment Information by following the below steps:

  1. Go to Manage Permission Roles page
  2. Access the Permission Role you would like to grant access to
  3. Click on Permission button
  4. Scroll down and access "Miscellaneous Permissions" section
  5. Find the Payment Information permission and select the "View History" checkbox.


unable to view future records, payment information, bank details, portlet , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM all versions