SAP Knowledge Base Article - Public

3118970 - Unable to access Payment Information portlet of future hires

Symptom

Users cannot access the Payment Information portlet of employments which are not yet effective in the system.

Environment

SAP SuccessFactors Employee Central

Cause

The "View History" action of Payment Information permission is missing for the user viewing the subject employee profile.

Resolution

Grant the "View History" action of Payment Information by following the below steps:

  1. Go to Manage Permission Roles page
  2. Access the Permission Role you would like to grant access to
  3. Click on Permission button
  4. Scroll down and access "Miscellaneous Permissions" section
  5. Find the Payment Information permission and select the "View History" checkbox.

Keywords

unable to view future records, payment information, bank details, portlet , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM all versions