3119020 - Cannot Combine Invoice Requests Due to Different Determination Rule on Inovice Processings

You are trying to combine two invoice requests and when click the invoice button, the system splits the documents in multiple invoice documents.

You have checked all criteria in case document 1500875 - Split Criteria in Customer Invoicing but all these do not apply.

SAP Business ByDesign

In this example, we will use Manual Invoice Request ABC and Outbound Delivery Invoice Request XYZ.

1. Go to the Customer Invoicing work center.
2. Select the Invoice Requests view.
3. Show: To Be Invoiced Invoice Requests.
4. Select ID ABC and XYZ (ABC and XYZ represents the IDs of the invoice requests).
5. Click on Invoice button.

The system splits both documents.

The split is happening due to a difference of external reference number determination between Outbound Delivery Invoice Request and Manual Invoice Request.

Example:
Process Variant: Customer Invoice Processing - Manual Invoicing
Invoice Type: Invoice
Determination Method: Copied from Own ID

Process Variant: Customer Invoice Processing - Standard
Invoice Type: Invoice
Determination Method: Copied from Predecessor Reference ID

Based on this configuration, the External Reference for the Invoice created from the Manual Invoice Request will be the Invoice ID. Whereas, the Invoice created from the Outbound Delivery Invoice Request will inherit the ID (XYZ) from the Invoice Request.

This is the expected system behavior.

To solve this issue and invoice the invoice requests in a single invoice document, you can manually change the Determination Method in the Business configuration.

1. Go to the Business Configuration work center.
2. Select Implementation Projects view.
3. Select a Project and click on the Open Activity List button.
4. Search for External Reference Number Determination for Customer Invoice.
5. Click on Open button
6. Maintain the expected rule.
7. Click Save.

 Now refresh and select the Invoice Requests in question again and the system will allow the combine to happen.

1937053 - Split Criteria in Customer Invoicing for India
1500875 - Split Criteria in Customer Invoicing

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SAP Business ByDesign 2108 ; SAP Business ByDesign 2408 ; SAP Business ByDesign 2502