Symptom
Error Signing document because of missing field: : Field is not present in form when user tries to sign forms
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Navigate to Home page
- Click on signature tile to sign the forms
- Click on sign form below error displays
- Error Signing document because of missing field: : Field is not present in form
Cause
- Misconfiguration of signature fields
- Duplicate DocuSignSignHere on a single form without specifying which is the Manager's and which the Onboardee
Resolution
- As a Standard for signature fields on the form if you want both Manager and Onboardee to sign you must specify them as show below.
EmployeeDocuSignDateSigned
EmployeeDocuSignSignHere
ManagerDocuSignDateSigned
ManagerDocuSignSignHere - Having duplicate keys as shown below is not supported
DocuSignSignHere
DocuSignSignHere
DocuSignDateSignedfor
Keywords
Error Signing document because of missing field: : Field is not present in form, Siganture, Sign, Employee, Manager, Form , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem
Product
SAP SuccessFactors Onboarding