SAP Knowledge Base Article - Public

3119441 - Site locale changes after a 20 minutes period - Recruiting Marketing

Symptom

After 20mn of inactivity, if candidates refresh the career site, they are redirected to another locale.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to the Career Site
  2. Wait up to 20 minutes without activity
  3. Refresh the page
  4. The site will switch to another locale

Cause

After 20 minutes the session expires, so it no longer remembers the locale initially set, and it reverts to the default site.

Resolution

It is currently the expected behavior.

Please note that it happens only if the candidate stays inactive on the career site, and any action extends the delay.

Also, career sites with only one locale are not concerned.

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

Recruiting Marketing, CSB, career site, locale, language, default, change, rmk, inactive, inactivity , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions