Symptom
You are working with calendar and notice that when you select multiple dates (using shift in keyboard) this does not affect the start and end dates of your appointments created.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Open the Calendar work center.
- Select the Week or Month view.
- Select a date.
- Shift click in other date (making it a multiple date selection).
- Click in the + icon and select Appointment.
You notice that your selection of dates does not reflect what you see in the popup for creation of the appointment; start and end dates do not match your shift-click selection.
Cause
Shift-clicking scenarios are not supported in calendar.
Resolution
This is the system current standard behavior.If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
Keywords
Calendar ; Shift-Click; Shift ; Shift Click ; Start Date ; End Date ; Appointment ; , KBA , LOD-CRM-CAL , Calendar Control , LOD-CRM-ACT , Activities , How To