SAP Knowledge Base Article - Public

3119557 - Image Views Are Missing For Some Themes


The Small, Medium and Large Image View for Accounts OWL (Object Worklist) and Contacts OWL are not showing up in any themes (e.g. Deep Belize) besides Saphira theme. You can only see Table, Chunk, Calendar and Map views for those.

You expect to see those:


But only those show up:


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP Cloud For Customer

Reproducing the Issue

  1. Go to Customers work center.
  2. Accounts view.
  3. In Accounts view click on the button to change view. 
  4. The Image Views are missing. 


Image field is not visible in the columns of the OWL. Only Saphira can display the views without the button visible.


You need to make the field Image visible:

  1. Go to Adaptation mode.
  2. Select the OWL columns.
  3. On Adaptation side pane drill down into Image field.
  4. Make sure that "Set as Visible" and "Personalize" are enabled.
  5. Leave adaptation mode.
  6. Enter Personalization mode.
  7. Find Image field on the personalization side pane.
  8. Click on the Glasses icon to make it visible.
  9. End Personalization.

This will make the field Image visible in the columns and after a refresh the Image Views should be available.


Image View; Image Views; Saphira; Belize; Quartz; Custom; Themes; , KBA , AP-RC-UIF , C4C UI Framework , How To


SAP Cloud for Customer core applications all versions