SAP Knowledge Base Article - Public

3119854 - Not possible to exclude users from MDM restrictions via business role

Symptom

Exclusion of users for Mobile Device Management (MDM) via Business Role.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Administrator --> General Settings
  2. Go to Mobile Apps Management --> Mobile Settings
  3. Go to Facet MDM Managed Devices
  4. Enable Restrictions

Cause

It is currently not possible to exclude users from Mobile Device Mangement (MDM) via Business Role.

Resolution

This is current expected system behaviour.

Keywords

Mobile, MDM, Business Role, App , KBA , LOD-CRM-B2B-IOS , SAP Sales Cloud native mobile app for iOS , Problem

Product

SAP Cloud for Customer core applications 2108