SAP Knowledge Base Article - Public

3119975 - Error encountered when turning on Virtual checkbox in Class > Agenda > Edit Time slot


Error  encountered when turning on Virtual checkbox in Class > Agenda > Edit Time slot. You may get an a popup box saying just "Error" or the following Error:

Error message = Request processing failed; nested exception is An error has occurred: org.springframework.web.client.RestClientException: Connection pool shut down<br>Ticket No = 2014<br>ErrorFingerprint [exceptionRootCauseTag=dee40fe76738b851f744ddd0d2cc351e88afb1da, exceptionStackTraceTag=83279f35fead1bc05215e967809414efa46daee0]<br>Timestamp = 

The issue has primarily been raised for Microsoft Teams but it has not been identified if it is teams specific.


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Reproducing the Issue

  1. Login LMS Admin
  2. Recent > Class ID 123459 > Agenda > Edit the first time slot
  3. Turn on Virtual option >Select VLS config > Click Save
  4. See a blank error pop-up


This is an known issue already being investigated by SAP Engineering team.


CS20210002363316,  INC1216741, VLS, teams, zoom, skype, LMS, Learning, Class, slot , KBA , LOD-SF-LMS-VLS , Virtual Learning System , Bug Filed


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