SAP Knowledge Base Article - Preview

3120087 - How to setup one Email Notification template in multi languages in C4C workflow

Symptom

  • You are using the workflow to sent e-mail notification
  • Business requirement is to send these e-mail notifications in different languages based on the recipients language

    Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2111 ; SAP Cloud for Customer core applications all versions

Keywords

E-mail, interaction, ticket, placeholder, language, translation, template, workflow, determination , KBA , LOD-CRM-WKF , Workflow , LOD-CRM-SRP-INT , Ticket Interactions , Problem

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