SAP Knowledge Base Article - Preview

3120122 - Error when adding an user to Cloud Portal

Symptom

You want to add an user to SAP Commerce Cloud Portal but you are presented with the following error message:

There is an issue with provided username and e-mail. Please contact support.


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Environment

SAP Commerce Cloud in the Public Cloud

Product

SAP Commerce Cloud 1808 ; SAP Commerce Cloud 1811 ; SAP Commerce Cloud 1905 ; SAP Commerce Cloud 2005 ; SAP Commerce Cloud 2011 ; SAP Commerce Cloud 2105 ; SAP Commerce Cloud 6.7

Keywords

KBA , CEC-HCS-REQ , SAP Commerce Cloud Customer Request , Problem

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