SAP Knowledge Base Article - Preview

3120122 - Error when adding an user to Cloud Portal

Symptom

You want to add an user to SAP Commerce Cloud Portal but you are presented with the following error message:

There is an issue with provided username and e-mail. Please contact support.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

S-user, service request, add user, cloud portal, commerce cloud , KBA , CEC-SCC-COM-SUB , Subscriptions , CEC-SCC-CLA-CPO , Cloud Portal , Problem

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