3120365 - Error occurring while initiating assessment on a Candidates application

An Application Error is being generated each time you attempt to initiate assessment on a candidate's application. The error being generated contains the fingerprint=9ef3517f8d26b0773b85ebf77f342fcef3ca6eec

SAP SuccessFactors Recruiting Management

1. Click into a candidate's application
2. Click the Take Action button
3. Click Initiate Assessment
4. Click Confirm
5. Application error is generated with the fingerprint=9ef3517f8d26b0773b85ebf77f342fcef3ca6eec

There is more than one client ID present for the same subscriber.

1. Go to Admin Center > Event Notification Subscription > Click on the 'Subscriber' tab.
2. Here there should be a unique entry for each of the client ID's.
3. If you see multiple entries for e.g. clientId='SHL', delete one of the entries.
4. Initiate the assessment again, and you should not get the error specified.

9ef3517f8d26b0773b85ebf77f342fcef3ca6eec, fingerprint, error, initiate, SHL, Event Type, assessment integration. , KBA , LOD-SF-RCM-ASI , Assessment Integration , Problem