3120566 - SAC Content Usage Story displaying members with no value in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

The following issue occurs in SAP Analytics Cloud (SAC):

• Most active users by login and most active users by total activity charts displaying no value for users that have empty strings as displayNames.

• SAP Analytics Cloud (Enterprise) 2021.23.2

1. From the main menu navigate to content network and then click on samples.
2. From there, click on the package named 'SAP. Analytics Cloud Usage.
3. Click on the package and import the content.
4. Open the story named SAC Content Usage.
5. Click on the user information tab and observe the two bar/column charts displaying no values for users with displayNames as empty strings.

From the response object of the user, the displayName is an empty string
{

    "schemas": [

        "urn:ietf:params:scim:schemas:core:2.0:User",

        "urn:ietf:params:scim:schemas:extension:enterprise:2.0:User",

    ]

    "userName":"<user@email.com>",

    "name":

    {

        "givenName":"<User_Given_Name>",

        "familyName":"<User_Family_Name>"

    },

    "displayName":"",

    "emails":[

        {

            "value":"<user@email.com>",

            "type":"work",

            "primary":true

        }

    ],

    "roles":[],

    "groups":[],

    "urn:scim:schemas:extension:enterprise:1.0": {

        "manager": {

            "managerId": ""

        }

    }

}

To ensure that the no value members are not displayed in the chart, modify the user properties to ensure that the displayName has a value, which should be a combination of the given name and the family name.

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SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, content network, content usage To ensure that the no value members are not displayed in the chart, modify the user properties to ensure that the displayName has a value, which should be a combination of the given name and the family name. , KBA , LOD-ANA-ACN , SAC Content Network , Problem