SAP Knowledge Base Article - Preview

3120643 - "Do you want to retain the sales territory data during Lead conversion?" Lead Scoping Question not Working

Symptom

You scoped the business configuration scoping question "Do you want to retain the sales territory data during Lead conversion?" but you are not seeing the lead territory appear in the converted accounts. You are in a multi-territory account setup.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Leads ; Do you want to retain the sales territory data during Lead conversion? ; Territory ; Conversion ; Account ; , KBA , LOD-CRM-LM , Lead Management , How To

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