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3120703 - PO SFTP adapter authentication request from server could not be processed

Symptom

  • In Process Integration (PI) or Process Orchestration (PO) SFTP Adapter has been updated to SP05.43 or higher
  • After this, integrations using either the Sender or Receiver SFTP Adapter start to fail with error similar to below: 
    Catching java.lang.UnsupportedOperationException: received authentication request from server which could not be processed: destination=xxx@<sftp_server>; name=Password authentication; instruction=prompt=xxx password
  • If you trace using the XPI Inspector you will see an error similar to below: 
    SSH_MSG_NEWKEYS sent
    SSH_MSG_NEWKEYS received
    SSH_MSG_SERVICE_REQUEST sent
    SSH_MSG_SERVICE_ACCEPT received
    Authentications that can continue: keyboard-interactive,password
    Next authentication method: keyboard-interactive
    Disconnecting from <sftp_server> port 22
    ~p.ra.rar.jca.SFTP2XI.sftpConnection Catching java.lang.UnsupportedOperationException: received authentication request from server which could not be processed: destination=xxx@<sftp_server>; name=Password authentication; instruction=prompt=xxx password
    at com.sap.aii.adapter.sftp.ra.rar.integration.sftp.SSHConnection$MyUserInfo.promptKeyboardInteractive(SSHConnection.java:419)
    at com.jcraft.jsch.UserAuthKeyboardInteractive.start(UserAuthKeyboardInteractive.java:171)
    at com.jcraft.jsch.Session.connect(Session.java:468)
    at com.sap.aii.adapter.sftp.ra.rar.integration.sftp.SSHConnection.<init>(SSHConnection.java:156)
    at com.sap.aii.adapter.sftp.ra.rar.jca.SFTP2XI.getConnection(SFTP2XI.java:149)
    at com.sap.aii.adapter.sftp.ra.rar.jca.SFTP2XI.sftpConnection(SFTP2XI.java:326)
    at com.sap.aii.adapter.sftp.ra.rar.jca.SFTP2XI.invoke(SFTP2XI.java:942)
    at com.sap.aii.af.lib.scheduler.JobBroker$Worker.run(JobBroker.java:529)
    at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:185)
    at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:302)
    Exception received: java.lang.UnsupportedOperationException: received authentication request from server which could not be processed: destination=xxx@<sftp_server> ; name=Password authentication; instruction=prompt=xxx password 


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Environment

  • SAP NetWeaver 7.5
  • SAP Process Integration, secure connectivity add-on - SP05.43 or higher

Product

SAP NetWeaver 7.5 ; SAP NetWeaver Process Integration, secure connectivity add-on 1.0

Keywords

connection stuck, blocked,  , KBA , BC-XI-CON-SFT , Secure File Transfer Protocol Adapter , Problem

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