Symptom
- In Process Integration (PI) or Process Orchestration (PO) SFTP Adapter has been updated to SP05.43 or higher
- After this, integrations using either the Sender or Receiver SFTP Adapter start to fail with error similar to below:
Catching java.lang.UnsupportedOperationException: received authentication request from server which could not be processed: destination=xxx@<sftp_server>; name=Password authentication; instruction=prompt=xxx password - If you enable trace location using 3103573 - How to capture a Debug level trace for the PI/PO SFTP Adapter and 1514898 - Troubleshooting SAP Process Orchestration / Integration and collect the traces you will see an error similar to below:
SSH_MSG_NEWKEYS sent
SSH_MSG_NEWKEYS received
SSH_MSG_SERVICE_REQUEST sent
SSH_MSG_SERVICE_ACCEPT received
Authentications that can continue: keyboard-interactive,password
Next authentication method: keyboard-interactive
Disconnecting from <sftp_server> port 22
~p.ra.rar.jca.SFTP2XI.sftpConnection Catching java.lang.UnsupportedOperationException: received authentication request from server which could not be processed: destination=xxx@<sftp_server>; name=Password authentication; instruction=prompt=xxx password
at com.sap.aii.adapter.sftp.ra.rar.integration.sftp.SSHConnection$MyUserInfo.promptKeyboardInteractive(SSHConnection.java:419)
at com.jcraft.jsch.UserAuthKeyboardInteractive.start(UserAuthKeyboardInteractive.java:171)
at com.jcraft.jsch.Session.connect(Session.java:468)
at com.sap.aii.adapter.sftp.ra.rar.integration.sftp.SSHConnection.<init>(SSHConnection.java:156)
at com.sap.aii.adapter.sftp.ra.rar.jca.SFTP2XI.getConnection(SFTP2XI.java:149)
at com.sap.aii.adapter.sftp.ra.rar.jca.SFTP2XI.sftpConnection(SFTP2XI.java:326)
at com.sap.aii.adapter.sftp.ra.rar.jca.SFTP2XI.invoke(SFTP2XI.java:942)
at com.sap.aii.af.lib.scheduler.JobBroker$Worker.run(JobBroker.java:529)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:185)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:302)
Exception received: java.lang.UnsupportedOperationException: received authentication request from server which could not be processed: destination=xxx@<sftp_server> ; name=Password authentication; instruction=prompt=xxx password
Read more...
Environment
- SAP NetWeaver 7.5
- SAP Process Integration, secure connectivity add-on - SP05.43 or higher
Product
SAP NetWeaver 7.5 ; SAP NetWeaver Process Integration, secure connectivity add-on 1.0
Keywords
connection stuck, blocked, customPreferredAuthentication , KBA , BC-XI-CON-SFT , Secure File Transfer Protocol Adapter , Problem
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