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3120870 - Possible rule-loop detected Maximum allowed rule matches has been exceeded

Symptom

ERROR [hybrisHTTP21] [DefaultPromotionEngineService] Possible rule-loop detected. Maximum allowed rule matches has been exceeded.
Current Limit:200
201:4d5b4aa0-6074-4080-92d8-87f07cccbcdc
You can adjust or disable the limit for rule matches by changing the ruleFiringLimit field in the 'Drools Engine Context' object (see the 'Rule Firing Limit' attribute).
de.hybris.platform.ruleengine.exception.DroolsRuleLoopException: Possible rule-loop detected. Maximum allowed rule matches has been exceeded.
Current Limit:200
201:4d5b4aa0-6074-4080-92d8-87f07cccbcdc
You can adjust or disable the limit for rule matches by changing the ruleFiringLimit field in the 'Drools Engine Context' object (see the 'Rule Firing Limit' attribute).
at de.hybris.platform.ruleengine.impl.RuleMatchCountListener.afterMatchFired(RuleMatchCountListener.java:44) ~[ruleengineserver.jar:?]


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Environment

  • COMMERCE 1811
  • COMMERCE 1905
  • COMMERCE 2005
  • COMMERCE 2011
  • COMMERCE 2105

Keywords

promotion, promotion engine, rule engine, rule-loop , KBA , CEC-COM-CPS-COR , SAP Commerce Core , Problem

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