SAP Knowledge Base Article - Public

3120967 - Elements are not announced appropriately by the screen reader


  • For users of a screen reader with an "Approve Requests" task on their To-Do list, some elements in the "Approve Requests" dialog aren't read correctly.
  • They're announced multiple times.


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. With your screen reader on, log in to SF as an approver
  2. Click the To-Do icon in the global header
  3. Select Approve Requests
  4. Using your keyboard, tab through the links and buttons
    Scenario 1: The approval requests links are announced twice by the screen reader.
    Scenario 2: The "Approve" buttons present for each of the requests are announced thrice by the screen reader.
    Scenario 3: The "Go to Workflow Requests" and "Close" button are announced twice by the screen reader. 


We are aware of this issue and are working on resolving it as part of WEF-19150


KI2111, WEF-19150 , KBA , LOD-SF-PLT-WAC , Web Accessibility Control , Known Error


SAP SuccessFactors HXM Suite 2111