SAP Knowledge Base Article - Public

3121060 - Option to select by employee not available in Generate Statement - Compensation

Symptom

When generating statements, options to select personal statement, employee name or username, are not available.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Compensation

Reproducing the Issue

  1. Go to Compensation Home and select your template;
  2. Go to Complete Compensation Cycle;
  3. Reward Statements -> Generate Statements;

  4. There should be an option to select statement, employee name or username.

Cause

This happens when there are not statements selected under Manage Statement Templates.

Resolution

Under Manage Statement Templates click on Select Template, add one and save.

After that, go to Generate Statements and options should be now available:

Keywords

Manage, reward, generate, statement, template, selected, employee, name, username , KBA , LOD-SF-CMP-PS , Personal Statements , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Suite all versions