SAP Knowledge Base Article - Preview

3121455 - Mandatory Field Error After Setting Ticket As "Set As Irrelevant"

Symptom

When setting a Ticket as Irrelevant in C4C, you get the following error message:

Save Rejected because Field("XXX") is defined as mandatory by key user.


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket, Service, Action, Setting, Mandatory, KUT, Property, Adapt , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

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