Symptom
When setting a Ticket as Irrelevant in C4C, you get the following error message:
Save Rejected because Field("XXX") is defined as mandatory by key user.
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Environment
SAP Cloud For Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Ticket, Service, Action, Setting, Mandatory, KUT, Property, Adapt , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem
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