SAP Knowledge Base Article - Public

3121712 - Terminated Employee not showing in Work Queue - Onboarding 1.0

Symptom

Terminated employee has not shown up on the Offboarding Work Queue.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Login BizX
  2. Go to On/Offboarding Work Queue
  3. Hiring Manager cannot find the employee

Cause

Activity is assigned to a different Hiring Manager.

Resolution

In order to solve this issue either the activity should be reassigned to the desired Hiring Manager or the actual Hiring Manager should complete the activity.

Keywords

Terminated, Employee, Shown, Appear, Offboarding, Work, Queue, Onboarding, Onb , KBA , LOD-SF-OBD-OFF , Offboarding , Problem

Product

SAP SuccessFactors Onboarding all versions