Symptom
When KT assignee open the KT task, Add Note button not working.
Environment
SAP Successfactors Onboarding
Reproducing the Issue
1. Proxy as the KT Assignee
2. Open Complete KT tile
3. Open the task for the offboardee
4. Click Add Note but not working
Cause
Role-Based Permission issue.
Resolution
Status permission under Employee Data is not enable
Kindly enable the “Status” for the affected user.
Keywords
Add Note, Knowledge Transfer, KT Task, Onboarding, Onboarding 2.0, ONB 2.0, OBX , KBA , LOD-SF-OBX-OFT , OFB Tasks , How To
Product
SAP SuccessFactors Onboarding 2111