3121744 - Add Note button is not working in Knowledge Transfer (Offboarding) task - Onboarding

When Knowledge Transfer assignee open this task, Add Note button is not working.

SAP SuccessFactors Onboarding

1. Proxy as the Knowledge Transfer Assignee
2. Open Complete Knowledge Transfer tile
3. Open the task for the Offboardee
4. Click Add Note but nothing happens

Missing permissions or Target Population.

Please ensure Assignees have the following permissions and Target Population accordingly:

• Employee Data > Status
• General User Permission > Company Info Access > User Search
• Onboarding or Offboarding Admin Object Permissions > ONB2OffboardingActivitiesConfig & ONB2ResponsibilityConfig
• View permission for ONB2Process is enabled

Target Population: Ensure that the Roles granted with those permissions have target population as 'Everyone - All employees'.

Creating a Knowledge Transfer Plan

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