SAP Knowledge Base Article - Public

3121744 - Add Note button not working in KT task - Onboarding

Symptom

When KT assignee open the KT task, Add Note button not working.

Environment

SAP Successfactors Onboarding

Reproducing the Issue

1. Proxy as the KT Assignee
2. Open Complete KT tile
3. Open the task for the offboardee
4. Click Add Note but not working

Cause

Role-Based Permission issue.

Resolution

Status permission under Employee Data is not enable
Kindly enable the “Status” for the affected user.

Keywords

Add Note, Knowledge Transfer, KT Task, Onboarding, Onboarding 2.0, ONB 2.0, OBX , KBA , LOD-SF-OBX-OFT , OFB Tasks , How To

Product

SAP SuccessFactors Onboarding 2111