Symptom
- Unable to complete the US I9 section2 for a candidate when using List B Document Driver's License issued before 2018.
- Candidate's Driver License from the State of Alabama only has 7-digits.
- Error Message: Drivers License must be alphanumeric, 8-14 characters.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding 2105
Keywords
Driver License, AL Drivers License, Alabama I9 Section 2, I9 Section2, Onboarding, Onboarding 2.0, ONB 2.9, OBX, , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem
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