Symptom
To be able to connect your SuccessFactors (SF) instance to a new external/third-party site (SFTP/REST/SOAP), it is necessary to allowlist:
- SAP's Data Centers IPs in the third-party servers.
- Third-party site IPs in SAP servers.
This only applies when SuccessFactors is the Client System (the one making the call) and not the Source System (the one being called).
-
For the allowlisting in third-party side, follow the KBA 2395508.
- For the allowlisting on the SAP side, follow the steps below.
NOTE: Although uncommon, SAP Cloud Product IPs can change.
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Environment
SAP SuccessFactors HCM Suite
Product
Keywords
allowlist, allow-list, allow list, allowlisting, allow-listing, allow listing, whitelist, white-list, white list, whitelisting, white-listing, white listing, outbound, export, inbound, import, connection, connector, communication, communicating, external, third-party, 3rd party, site, endpoint, server, sf , KBA , LOD-SF-PLT-FTPS , SFTP Account Creation, Reset Password & Install SSH Service , How To
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