SAP Knowledge Base Article - Public

3122623 - Error to initiate New Hires from RCM: 'Validate HRIS data for User' - Onboarding

Symptom

When you initiate an Onboarding for new hires from RCM, you see the below error in BPE Process tile for the candidate process.

Validate HRIS data for user.
Error in saving the HRIS request for the internal hire: status:(ERROR) msg:(User 987654321 has invalid values for these fields: [employmentInfo.custom-date])

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to RCM
  2. Initiate ONB for a candidate
  3. Go to TO DO > BPE Process tile and verify the error

Cause

Improper mapping in Recruit to Hire data mapping page with respect to First Company Entry Date

Resolution

Verify the First Company Entry Date entity mappings defined in Recruit-to-Hire (to what start-date it is mapped - Job Requisition/Job Application).

Accordingly whether that field has custom-date value during Initiate Onboarding.

You need to Maintain the custom-date value in the Job Req/Job Application which is mandatory:

Keywords

Onboarding, obx, Validation, error, BPE, Process, in, saving, the, HRIS, request, for, internal, hire, status, msg, User, has, invalid, values, for, these, fields, custom , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem

Product

SAP SuccessFactors Onboarding all versions