Symptom
When you initiate an Onboarding for new hires from RCM, you see the below error in BPE Process tile for the candidate process.
Validate HRIS data for user.
Error in saving the HRIS request for the internal hire: status:(ERROR) msg:(User 987654321 has invalid values for these fields: [employmentInfo.custom-date])
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to RCM
- Initiate ONB for a candidate
- Go to TO DO > BPE Process tile and verify the error
Cause
Improper mapping in Recruit to Hire data mapping page with respect to First Company Entry Date
Resolution
Verify the First Company Entry Date entity mappings defined in Recruit-to-Hire (to what start-date it is mapped - Job Requisition/Job Application).
Accordingly whether that field has custom-date value during Initiate Onboarding.
You need to Maintain the custom-date value in the Job Req/Job Application which is mandatory:
Keywords
Onboarding, obx, Validation, error, BPE, Process, in, saving, the, HRIS, request, for, internal, hire, status, msg, User, has, invalid, values, for, these, fields, custom , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem