Symptom
After upgrading to the Live Universe Connector 3.3, you get the error "Unable to authenticate. Please ensure your credentials are valid." when trying to connect to a universe using SAML authentication.
Full Error Message:
SessionFacade::openSessionLogon with trusted user and key info has failed (LogonTrustedPrincipal) (Enterprise authentication could not log you on. Please make sure your logon information is correct (FWB 00008)(hr=#0x80042900)", "MessageClass":"","StackTrace":======== Exception Info\n Message :\n [repo_proxy 13] SessionFacade::openSessionLogon with trusted user and key info has failed (LogonTrustedPrincipal)(Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)(hr=#0x80042900)
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Environment
- SAP Analytics Cloud (Enterprise) 2021.20.10
Product
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-LDC-UNV , SAC Live Data Connection Universe , Problem
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