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3122657 - Error "Unable to authenticate. Please ensure your credentials are valid" after upgrading to LDC 3.3 in SAP Analytics Cloud (SAC)

Symptom

After upgrading to the Live Universe Connector 3.3, you get the error "Unable to authenticate. Please ensure your credentials are valid." when trying to connect to a universe using SAML authentication.

Full Error Message:

SessionFacade::openSessionLogon with trusted user and key info has failed (LogonTrustedPrincipal) (Enterprise authentication could not log you on. Please make sure your logon information is correct (FWB 00008)(hr=#0x80042900)", "MessageClass":"","StackTrace":======== Exception Info\n Message :\n [repo_proxy 13] SessionFacade::openSessionLogon with trusted user and key info has failed (LogonTrustedPrincipal)(Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)(hr=#0x80042900)


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Environment

  • SAP Analytics Cloud (Enterprise) 2021.20.10

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-LDC-UNV , SAC Live Data Connection Universe , Problem

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