Symptom
This KBA Describes the configuration in Provisioning that the customer/processor needs to backup before instance refresh in order to restore the integration between the RMK Test instance and the BizX instance.
Environment
SAP SuccessFactors Recruiting Marketing
Resolution
After instance refresh, the configuration of Recruiting Marketing Settings and RMK Data Center URL is being overwritten by the production field values hence, if not restored, the integration between the RMK test instance and the RCM Test/Dev instance will not work.
To create a backup of Recruiting Marketing Settings:
- Security Key:
- Go to Manage Career Site Builder > Site Configuration > Site Integration Tab
- Click on the "show" icon for Single Sign-On Security Key
For other Recruiting Marketing Settings Field in Provisioning:
- API key for job post sync
- Username for Job Post Sync
- Password for Job Post Sync
- Expires in (seconds): 360 (As per the CSB implementation guide)
- Go to Manage Career Site Builder > Tools > Manage API Credentials
- Click on the Provider ID
- Please refer to the table below for the mapping.
Provider ID field (CSB) Recruiting Marketing Settings (Provisioning) Provider ID API key for job post sync Username Username for Job Post Sync Password Password for Job Post Sync
Configure Recruiting Marketing Datacenter URL:
This is only accessible in provisioning, the processor can create a backup of the URL's before the instance refresh. Steps on how to configure this depending on RMK data center is also documented on the CSB Implementation Guide
See Also
2883870 - RMK Instance Refresh Request - Recruiting Marketing
2528548 - Partner Resources for Career Site Builder Implementations - Recruiting Marketing
Keywords
Security Key, RMK Instance Refresh, RMK URL , KBA , LOD-SF-RMK-INT , Integrations with RCM, Job Posting, CAS , How To