Symptom
Can you set up the same standard OCN provider twice in LMS?
Environment
SAP Successfactors Learning Management (LMS)
Resolution
As confirmed by Engineering, it is not allowed to set up same standard provider twice with different name in one tenant. The system may allow the importing of courses, but during the launching of the course, the system will try to get the configuration specific to the standard provider to generate the launch URL and it would only fetch the configuration of only one provider (for example 'OPENSESAME'). For any other configurations, like OPENSESAME.US , system would not identify it as standard provider and will fail to generate the course launch URL. Hence, the course launch is failing.
Keywords
OCN, OPENSESAME, OPENSESAME.US, duplicate, twice , KBA , LOD-SF-LMS-OCN , Open Content Network , How To