SAP Knowledge Base Article - Public

3122800 - Setting up the same standard OCN provider twice - LMS

Symptom

Can you set up the same standard OCN provider twice in LMS?

Environment

SAP Successfactors Learning Management (LMS)

Resolution

As confirmed by Engineering, it is not allowed to set up same standard provider twice with different name in one tenant. The system may allow the importing of courses, but during the launching of the course, the system will try to get the configuration specific to the standard provider to generate the launch URL and it would only fetch the configuration of only one provider (for example 'OPENSESAME'). For any other configurations, like OPENSESAME.US , system would not identify it as standard provider and will fail to generate the course launch URL. Hence, the course launch is failing.

Keywords

OCN, OPENSESAME, OPENSESAME.US, duplicate, twice , KBA , LOD-SF-LMS-OCN , Open Content Network , How To

Product

SAP SuccessFactors Learning 2111