SAP Knowledge Base Article - Public

3122957 - [Onboarding] Onboarding To-Do Task Reminder Email

Symptom

Manager's received notification e-mail template in Offboarding activity.

Environment

SAP SUCCESSFACTORS ONBOARDING

Reproducing the Issue

1.Initiate candidate

2.manager gets remainder notification to complete to-do list

Resolution

Please use the "(OFB) Resignation Approval Message To Participants Template" to update the content to be sent to manager for reviewing the offboardee info. 

  1. The info within the email template can be updated based on the requirements.
  2. This email gets triggered only when the manager has to review the employee info as part of Offboarding. So OfB must have been switched on else OfB would not have triggered after termination. RBP can be configured later as well.
  3. If required to disable - please deactivate the template from email services - active templates - manage template.
  4. Reminders can be configured within the template as well. 

Keywords

TASK, TO-DO, Reminder, Email, Notification , KBA , LOD-SF-OBX-EML , Notifications , How To

Product

SAP SuccessFactors Onboarding 2111