SAP Knowledge Base Article - Preview

3122966 - Error message not displayed when saving the document

Symptom

Error message "Product XXX does not exist" when an incorrect configuration item is filled in an incident appears only when clicking on "Edit" button and not upon the actual save of the document.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Solution Manager 7.2


Product

SAP Solution Manager 7.2

Keywords

Error message, Product XXX does not exist, Product, Configuration item, Save, Display mode, Edit mode , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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