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SAP Knowledge Base Article - PreviewSymptom
Error message "Product XXX does not exist" when an incorrect configuration item is filled in an incident appears only when clicking on "Edit" button and not upon the actual save of the document.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
Error message, Product XXX does not exist, Product, Configuration item, Save, Display mode, Edit mode , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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