Symptom
- Post conversion the Username of the candidate is changed to user Id
- Is there a way to update the username with the Email Id and not the User Id post conversion
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Hire a candidate from MPH Page
- The third part system integrated with SuccessFactors generates the business email and the username
- Post the conversion that is after the start date when the conversion Job runs the Username is changed to UserId and not the business email
Cause
- Expected system behavior
Resolution
- Currently if the username is not visible during MPH, post conversion we update username as UserId
- The username can be manually entered in the MPH page by enabling the Username from the userAccountInfo element in Manage Business configuration.
See Also
Username, UserId, Username changed to UserId, Username updated to UserId, Onboarding, MPH, EP, EC
Keywords
KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
Product
SAP SuccessFactors Onboarding 2111