SAP Knowledge Base Article - Preview

3123145 - User cannot convert some users from READY_TO_HIRE to HIRED using API - Onboarding

Symptom

  • We are trying to convert the following Onboarding users in status READY_TO_HIRE to status HIRED via the API call, updateFromExternalHrisONB. According to the entityONB2Process
  • However, when we try to update their status via the API call URL/odata/v2/updateFromExternalHrisONB , we get the error:
  • “The request could not be completed because the ONB2Process for the given onbStableId could not be found. Ensure that the ONB2Process is associated to a valid onbStableId.”


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding

Keywords

API, READY_TO_HIRE, HIRED, ONB2Process, onbStableId, updateFromExternalHrisONB, entityONB2Process , KBA , LOD-SF-OBX-ATS , ATS Integration , Problem

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