Symptom
You are installing new SAP Netweawver 7.5 AS JAVA system on Linux on IBM Power Systems in Little Endian (ppc64le) mode, and get below error in sapinst.log
ERROR 2021-11-18 23:05:29.020 (root/sapinst) id=nw.processError errno=CJS-30023
Process call '/usr/sap/<SID>/<Instance>/exe/jstart pf=/usr/sap/<SID>/SYS/profile/SID_<Instance>_hostname -file=/usr/sap/<SID>/<Instance>/exe/startup.properties -nodename=bootstrap -launch' exits with error code 1. For details see log file(s) jstart_bootstrap_<Instance>.log.
ERROR 2021-11-18 23:05:29.768 (root/sapinst) id=controller.stepExecuted errno=FCO-00011
The step runBootstrap with step key |NW_Java_CI|ind|ind|ind|ind|0|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|javaconfig|0|runBootstrap was executed with status ERROR (Last error reported by the step: Process call '/usr/sap/<SID>/<Instance>/exe/jstart pf=/usr/sap/<SID>/SYS/profile/SID_<Instance>_hostname -file=/usr/sap/<SID>/<Instance>/exe/startup.properties -nodename=bootstrap -launch' exits with error code 1. For details see log file(s) jstart_bootstrap_<Instance>.log).
Check jvm_bootstrap.out in /usr/sap/<SID>/<Instance>/work, you can see below error regarding OS platform:
com.sap.engine.lib.config.api.exceptions.ClusterConfigurationException: Cannot get VM Parameters. The VM vendor [sap] or OS platform [linuxppc64le] specified are not valid or supported.
at com.sap.engine.lib.config.impl.jvm.AbstractParameters.init(AbstractParameters.java:181)
at com.sap.engine.lib.config.impl.jvm.MemoryParametersImpl.<init>(MemoryParametersImpl.java:39)
at com.sap.engine.lib.config.impl.jvm.JVMParametersHandlerImpl.<init>(JVMParametersHandlerImpl.java:66)
at com.sap.engine.lib.config.impl.ConfigurationLevelImpl.getJVMParameters(ConfigurationLevelImpl.java:781)
at com.sap.engine.lib.config.impl.ConfigurationLevelImpl.getJVMParameters(ConfigurationLevelImpl.java:806)
at com.sap.engine.bootstrap.SynchronizationInfoImpl.getInstanceData(SynchronizationInfoImpl.java:736)
at com.sap.engine.bootstrap.SynchronizationInfoImpl.collectSynchronizationData(SynchronizationInfoImpl.java:169)
at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:301)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:162)
Caused by: com.sap.engine.frame.core.configuration.NameNotFoundException: Configuration [linuxppc64le] not found in [cluster_config/system/instances/IDxxxxxxx/cfg/jvm_params/sap]
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Environment
SAP Netweawver 7.5 AS JAVA system on Linux on IBM Power Systems in Little Endian (ppc64le)
Keywords
Linux, IBM Power, little endian, ppc64le, runBootstrap, The VM vendor [sap] or OS platform [linuxppc64le] specified are not valid or supported, Configuration [linuxppc64le] not found, little endian , KBA , BC-INS-JCI , Java component inst. / jload jmigmon, jsizecheck , Problem
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