3123399 - NumberFormatException Error occurs when completing the rehire process

• When completing the rehire process for certain candidates, a NumberFormatException error is displayed
• The error is caused due to format inconsistencies of custom dependent information

SAP SuccessFactors Onboarding 2.0

1. Login to system
2. Click NHDR Tile
3. Search for the affected candidate
4. Proceed with providing the data
5. Error will appear

• Based on our analysis, this is a limitation in current Onboarding
• ONB expects person ID in a specific format

Product Engineering is aware of this issue and are working on a resolution for a future release under OBX-20329

Workaround:

• Delete or delimit the dependent information using import to complete the rehire process
• Information on how to delete dependent data via import is in KBA 2274679

KBA 2274679 - How to Delete/Delimit Dependents Data via Import - Employee Central

NumberFormatException, Rehire Error, dependent info, dependent info custom format, application error, OBX-20329, KI2111 , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Known Error