Symptom
- When completing the rehire process for certain candidates, a NumberFormatException error is displayed
- The error is caused due to format inconsistencies of custom dependent information
Environment
SAP SuccessFactors Onboarding 2.0
Reproducing the Issue
- Login to system
- Click NHDR Tile
- Search for the affected candidate
- Proceed with providing the data
- Error will appear
Cause
- Based on our analysis, this is a limitation in current Onboarding
- ONB expects person ID in a specific format
Resolution
Product Engineering is aware of this issue and are working on a resolution for a future release under OBX-20329
Workaround:
- Delete or delimit the dependent information using import to complete the rehire process
- Information on how to delete dependent data via import is in KBA 2274679
See Also
KBA 2274679 - How to Delete/Delimit Dependents Data via Import - Employee Central
Keywords
NumberFormatException, Rehire Error, dependent info, dependent info custom format, application error, OBX-20329, KI2111, KI2205 , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Known Error
Product
SAP SuccessFactors Onboarding 2105