SAP Knowledge Base Article - Public

3123399 - NumberFormatException Error occurs when completing the rehire process

Symptom

  • When completing the rehire process for certain candidates, a NumberFormatException error is displayed
  • The error is caused due to format inconsistencies of custom dependent information

Environment

SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Login to system
  2. Click NHDR Tile
  3. Search for the affected candidate
  4. Proceed with providing the data
  5. Error will appear

Cause

  • Based on our analysis, this is a limitation in current Onboarding
  • ONB expects person ID in a specific format

Resolution

Product Engineering is aware of this issue and are working on a resolution for a future release under OBX-20329

Workaround:

  • Delete or delimit the dependent information using import to complete the rehire process
  • Information on how to delete dependent data via import is in KBA 2274679

See Also

KBA 2274679 - How to Delete/Delimit Dependents Data via Import - Employee Central

Keywords

NumberFormatException, Rehire Error, dependent info, dependent info custom format, application error, OBX-20329, KI2111, KI2205 , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Known Error

Product

SAP SuccessFactors Onboarding 2105