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SAP Knowledge Base Article - PreviewSymptom
- "SAP Cloud ALM" Global Account cannot be found in SAP BTP Cockpit.
- BTP Cockpit Global Accounts list is missing an entry for SAP Cloud ALM.
- BTP Cockpit Global Account selection screen shows message "Our records indicate that your user does not belong to any Global Accounts" when trying to find SAP Cloud ALM Global Account.
- BTP Cockpit Global Account selection screen shows warning "We couldn't find the global account you were looking for. Please choose one from the list below."
- An "SAP Cloud ALM" Sub account is not listed under your company's "main" Global account.
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Environment
- SAP Cloud ALM 1.0
- SAP Business Technology Platform (BTP)
Product
SAP Cloud ALM all versions
Keywords
SAP Cloud ALM, access, BTP, Global, Account, records, user, belong , KBA , SV-CLM-INF-ONB , Onboarding/Provisioning and Decommissioning , BC-CP-CF , Cloud Foundry , Problem
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